Absolutely fantastic from start to finish. Ive hads terrible dealership experiences in the past, but INFINITI Bellevue has changed my entire perception of what its like to shop for a car. Russ was attentive, patient, and incredibly hard working when it came to finding a new car that suited our needs. Brandon spent more time than i expected to dig through every lender possible to get us our best deal, and we couldnt be happier walking away after this experience. The dealership is gorgeous, inviting, and stocked with tons of fantastic new and used cars, no shortage of selection. It ...
Came in looking for a used car with still good value and quality to it. Found a Honda CRV from Infinity in Bellevue and went with it. Service was smooth, fast, and great hostility. Excited about my new car and thank you to everyone over at Infinity!
I will start off by saying I hate the process of buying a car. But Brandon and his team were awesome. I called in advance to have them pull out the two vehicles we were interested in driving which they had ready for us upon our arrival. They were quick courteous and had all of the appropriate documentation ready and available to discuss. When we were not prepared to make a decision that evening there was no pressure at all. I emailed after working hours to let them know which car we would like to purchase and got a response ...
Veronica was fantastic to work with. Helped with the purchase of a used Model 3 Tesla. I asked for videos of the car, interior photos, etc and she got them to me right away. Most of the purchase was done over computer/phones...couldn't have gone better. 5 stars!
My husband and I recently bought a car from INFINITI of Bellevue. The customer service was excellent. Salesman Russ and manager Ryan were both knowledgeable, answered all the questions we had, and worked well with us to make a deal. Russ listened and treated us like family. I truly felt like he was on our team to help us get the car that we want at a really good deal. Overall, a big thank you to the staff at INFINITI of Bellevue for the splendid customer service.
Bought a used 2018 Audi A4 Allroad thru these guys and the buying process was smooth and straightforward. Big props to them for letting me test-drive at my relative leisure to allow for social distancing. They were also very fair with my trade-in and subsequently replaced all four tires on my new vehicle immediately prior to delivery. That alone would have cost me a whole lot in the future so thank you sooo much! 10/10 would buy from again — thanks so much!
I have nothing but wonderful things to say about my experience purchasing a car at Infinity Bellevue. Russ was so kind and helpful the entire time, even going out of his way to make sure I got into the car I wanted. I am super grateful to the team for making my first time buying a car a smooth experience. Thank you Russ and Infinity Bellevue!
I am super pleased with my buying experience. The staff was so helpful and I didn’t feel pressured. I was given a full tour of my vehicle and shown all the amazing features. The financing and signing happened very quickly. I will be back for car #2.
I enjoyed the no pressure buying experience.
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